We do not accept returns on custom items or items that have been installed and assembled.
We do not accept returns on floor samples or "AS IS" items.
Returns must be in original packaging and received undamaged. Return shipping costs will be at customers cost and a restocking fee of 20%-50% may be assessed.
Some of our products are custom ordered. Any custom products may not be returned.
IMPORTANT
The driver cannot leave until you have signed the BOL/DR – take the time to notate crate, box, or item damage on the Bill of Lading before you sign it. If the driver leaves your location and you have signed the BOL/DR with no additional notes, you are stating that your crate has arrived in good/acceptable condition and items may not be returned!
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